Privacy Policy

[Travel-A Corporation] (hereinafter referred to as "our company") recognizes the importance of protecting the personal information of our customers. In compliance with the Act on the Protection of Personal Information (hereinafter referred to as the "Personal Information Protection Act"), we will strive for proper handling and protection of personal information in accordance with the following Privacy Policy (hereinafter referred to as "this Privacy Policy").

Definition of Personal Information

In this Privacy Policy, personal information refers to personal information as defined in Article 2, Paragraph 1 of the Personal Information Protection Act. That is, it is information about a living individual that allows the individual to be identified by the name, date of birth, and other descriptions included in the information (including information that can be easily compared with other information to identify a specific individual).

Purpose of Use of Personal Information

Our company uses personal information of customers for the following purposes:

  • To allow users to use our services smoothly
  • To create statistical data related to the use of our services
  • To conduct surveys related to the services we currently provide or are considering providing in the future
  • To respond to inquiries from users
  • To announce information about our services and advertisements from other business operators through newsletters and the like
  • To plan and provide new projects related to our future services
  • To conduct lotteries for campaigns and the like, and to ship prizes and products
  • To confirm the identity of the user when they make inquiries, etc.
  • To communicate as needed, such as important notices related to our services

Changes to the Purpose of Use of Personal Information

We may change the purpose of use of personal information within a range that can be reasonably regarded as significantly relevant, and if we make changes, we will notify or announce to customers.

Restriction on the Use of Personal Information

We will not handle personal information beyond the scope necessary to achieve the purpose of use without the consent of the customer, except in cases permitted by the Personal Information Protection Act and other laws. However, this does not apply in the following cases:

  • In the case of based on laws
  • When it is necessary to protect the life, body, or property of an individual and it is difficult to obtain the customer's consent
  • When it is particularly necessary to improve public health or promote the sound growth of children and it is difficult to obtain the customer's consent
  • When it is necessary to cooperate with a national institution or local public entity or a person entrusted by them in executing the affairs prescribed by laws and regulations, and obtaining the consent of the customer may impede the execution of the affairs

Proper Acquisition of Personal Information

We will acquire personal information properly, without resorting to deception or other illicit means.

Security Management of Personal Information

We take necessary and appropriate measures to prevent loss, destruction, alteration, and leakage of personal information, and ensure the safe management of personal information. Also, when we delegate the handling of personal information, in whole or in part, we take necessary and appropriate measures to ensure the safety management of personal information by the delegate.

Provision to Third Parties

Except as permitted by the Personal Information Protection Law and other laws and regulations, we will not provide personal information to third parties without obtaining prior consent from the customer. However, this does not apply to the following cases:

  • When we delegate the handling of personal information, in whole or in part, within the scope necessary for the achievement of the purpose of use
  • When personal information is provided in connection with the succession of business due to merger or other reasons

Disclosure of Personal Information

When a customer requests the disclosure of personal information based on the provisions of the Personal Information Protection Law, we will confirm that the request is from the customer themselves and disclose the information to the customer without delay. (If such personal information does not exist, we will inform you of this.) However, this does not apply in cases where we are not obligated to disclose under the Personal Information Protection Law or other laws and regulations.

Correction, etc. of Personal Information

When a customer requests the correction, addition, or deletion of personal information (hereinafter referred to as "correction, etc.") based on the fact that the personal information is not true according to the provisions of the Personal Information Protection Law, we will confirm that the request is from the customer themselves, conduct the necessary investigation within the scope necessary for the achievement of the purpose of use without delay, make the correction, etc. of the personal information based on the results, and notify the customer of this. (When a decision not to make correction, etc. has been made, we will notify the customer of this.) However, this does not apply in cases where we are not obligated to make correction, etc. under the Personal Information Protection Law or other laws and regulations.

Suspension of Use, etc. of Personal Information

When a customer requests the suspension or deletion of use of personal information (hereinafter referred to as "suspension of use, etc.") based on the reason that the personal information is being handled beyond the scope of the previously announced purpose of use or that it was acquired by deception or other illicit means according to the provisions of the Personal Information Protection Law, and if it is found that there is a reason for the request, we will confirm that the request is from the customer themselves, conduct the suspension of use, etc. of personal information without delay, and notify the customer of this. However, this does not apply in cases where we are not obligated to suspend use, etc. under the Personal Information Protection Law or other laws and regulations.

Use of Cookies and Other Technologies

Our services may use cookies and similar technologies. These technologies help us understand the usage of our services and contribute to service improvement. Users who wish to disable cookies can do so by changing the settings of their web browser. However, please note that if you disable cookies, some features of this service may not be available. We may display advertisements from third parties on our services. In this case, the third party may collect cookie information from users visiting our service. The collected cookie information is handled according to the privacy policy of the third party. The use of cookie information for advertising distribution can be stopped. We do not identify users or infringe on privacy using cookies.

Continuous Improvement

We will regularly review our operational status concerning the handling of personal information and strive for continuous improvement, and may change this privacy policy as necessary. If you have any questions about this privacy policy, or if you have any questions, complaints, or consultations about the handling of personal information in this service, please contact us through the inquiry form.


Established on July 25, 2023